PalmSol has kept South Florida businesses running for over 20 years. Real technicians, plain-English answers, and a 60-minute response guarantee on every call during business hours.
From daily help desk requests to full network overhauls, we handle the technology so your team can focus on the business.
Ongoing monitoring, maintenance, and help desk support with a guaranteed response time — so small issues never become downtime.
Design, configuration, and management of servers, networks, and email systems built to scale with your business.
Microsoft 365 and Google Workspace — tenant setup, mail flow, licensing, and day-to-day admin, migrated and supported end to end.
Azure VMs, Azure Virtual Desktop (AVD), and Entra ID identity management, with Azure Backup and Site Recovery for hybrid and multi-cloud environments — architected, migrated, and cost-optimized for what you actually use.
Proactive monitoring and threat response that catches problems before they reach your inbox or your data.
Custom databases and business intelligence tools that turn scattered data into something your team can actually use.
Florida remains one of the most-targeted states for ransomware and business email compromise. Our security stack runs continuously — not just 9 to 5.
Live security and network operations centers watching your environment around the clock, not a ticket queue that opens in the morning.
MDR/EDR on every endpoint with real-time threat containment — malicious activity is isolated automatically, before it spreads.
Centralized log correlation across your network so anomalies get flagged and investigated before they become incidents.
Continuous patching and vulnerability scanning that closes the gaps attackers look for first.
Ongoing phishing simulations and staff training — most breaches start with a click, not a firewall failure.
A documented, tested response and ransomware recovery plan — built before you need it, not during a crisis.
We map your IT controls to the framework your business and your auditors actually care about — and keep the documentation ready year-round.
HIPAA-aligned controls, encrypted patient data, and audit-ready documentation for practices and specialty clinics.
Confidential client data protected with access controls, encryption, and secure document workflows.
Layered safeguards for firms handling sensitive financial and client data.
PCI DSS-aligned payment security for businesses that process cards every day of the year.
CJIS-aware controls and audit-ready documentation for municipal offices and public sector agencies.
Reliable connectivity and IT support across job sites and back-office operations, keeping bids, budgets, and project data in sync.
Every client gets access to a virtual CIO who ties IT spend to business goals — budgeting, risk review, and a rolling roadmap reviewed every quarter.
A 12–24 month plan for hardware, software, and infrastructure refreshes — budgeted before you need it, not after something breaks.
Annual security and infrastructure risk reviews that show you exactly where you're exposed.
A standing meeting to review performance, spend, and priorities — not just a monthly invoice.
Call us with a computer problem during business hours and a technician answers — or calls you back — within 60 minutes. No exceptions.
Most issues are resolved securely over the internet, so you're not stuck waiting for a truck to show up.
You'll get answers you can actually use — no jargon, no runaround.
We evaluate every job up front and flag any risk before we touch a thing. Nothing starts without your OK.
Every project is scoped and delivered against a schedule and a number you agreed to.
Every invoice is itemized and correct — guaranteed.
If you're not satisfied with the work, we'll make it right.
A few words from clients we've worked with for years, not months.
"We've gone from a startup with paint still wet to an established R&D and manufacturing firm approaching $50MM in sales. PalmSol has been there since day one — I couldn't have kept our IT infrastructure ahead of our growth without them."
"We were growing fast enough to need multiple IT platforms but not large enough for in-house staff. It meant endless finger-pointing between specialty vendors — until we hired PalmSol."
"PalmSol built a database for us that's unmatched. After three months with two other vendors, PalmSol finished the project in under a month — and it let us market nationally."
"When I asked about a recent global cyberattack, I learned PalmSol had already secured our systems since Friday — before the news even broke. Real peace of mind."
"We've used PalmSol for almost two years now. Mike is pleasant to work with, courteous, patient, and knowledgeable — whenever we have a technical question, they're a quick call away."
"Ben has done a great job helping us maximize our ERP system, and continues to support our day-to-day needs. He's been instrumental to our progress."
Headquartered in Riviera Beach, our technicians are on the ground throughout Palm Beach County for hands-on work, with remote managed IT support available to businesses anywhere in these four states.
Statewide remote IT support:
Answers to what South Florida businesses usually ask before switching IT providers.
Ongoing monitoring, help desk support with a guaranteed 60-minute response during business hours, patch and vulnerability management, backup oversight, and a dedicated point of contact — all under one fixed monthly plan tailored to your business.
Yes. We regularly co-manage environments alongside internal IT teams, handling after-hours monitoring, security operations, or specialized projects your team doesn't have bandwidth for.
Yes. We align your IT controls, documentation, and monitoring to the framework that applies to your business, and keep that documentation audit-ready year-round.
We guarantee a response within 60 minutes of your call during business hours. Most problems are resolved remotely the same day.
We're based in Riviera Beach and provide hands-on support throughout Palm Beach County, with remote managed IT support available to businesses statewide in Florida, Texas, South Carolina, and Georgia.
Flat, predictable monthly pricing based on your environment — no surprise invoices. We scope every engagement up front and flag any risk before work begins.
Tell us what's going on and a technician will get back to you — guaranteed within 60 minutes during business hours.