PalmSol has been keeping businesses running smoothly for more than 20 years. When you call, you get real technicians, clear answers in plain English, and our 60-minute response guarantee during business hours.
PalmSol has provided continuous IT consulting and managed IT support to South Florida businesses for over 20 years. We built our reputation the way most trusted MSPs do: by showing up, answering the phone, and fixing what's broken without the runaround.
Our in-house team handles everything from day-to-day help desk requests to full network and server infrastructure, using secure remote-access tools to resolve most issues before your team even notices them. We work within your budget, explain every option in plain English before we touch anything, and treat every client's success as our own. Headquartered in Riviera Beach, we're one of the more established IT support companies in Palm Beach County — and the personal relationships we build with clients are what keep them with us for years, not months.
From daily help desk requests to full network overhauls, we handle the technology so your team can focus on the business.
Your day-to-day IT, handled by a team that knows your systems — not a rotating help desk reading from a script.
From a single office to multi-site operations, we design and manage the infrastructure your business runs on.
Microsoft 365 and Google Workspace, configured right and supported for as long as you use them.
Azure environments architected, migrated, and cost-optimized for what you actually use — not what a default template provisions.
Layered protection for your systems and data, monitored continuously — not just checked after something breaks.
Project-based IT work for one-time needs — office moves, system upgrades, and technology rollouts handled start to finish.
Florida remains one of the most-targeted states for ransomware and business email compromise. Our security stack runs continuously — not just 9 to 5.
Live security and network operations centers watching your environment around the clock, not a ticket queue that opens in the morning.
MDR/EDR on every endpoint with real-time threat containment — malicious activity is isolated automatically, before it spreads.
Centralized log correlation across your network so anomalies get flagged and investigated before they become incidents.
Continuous patching and vulnerability scanning that closes the gaps attackers look for first.
Ongoing phishing simulations and staff training — most breaches start with a click, not a firewall failure.
A documented, tested response and ransomware recovery plan — built before you need it, not during a crisis.
We map your IT controls to the framework your business and your auditors actually care about — and keep the documentation ready year-round.
HIPAA-aligned controls, encrypted patient data, and audit-ready documentation for practices and specialty clinics.
Confidential client data protected with access controls, encryption, and secure document workflows.
Layered safeguards for firms handling sensitive financial and client data.
PCI DSS-aligned payment security for businesses that process cards every day of the year.
CJIS-aware controls and audit-ready documentation for municipal offices and public sector agencies.
Reliable connectivity and IT support across job sites and back-office operations, keeping bids, budgets, and project data in sync.
Every client gets access to a virtual CIO who ties IT spend to business goals — budgeting, risk review, and a rolling roadmap reviewed every quarter.
A 12–24 month plan for hardware, software, and infrastructure refreshes — budgeted before you need it, not after something breaks.
Annual security and infrastructure risk reviews that show you exactly where you're exposed.
A standing meeting to review performance, spend, and priorities — not just a monthly invoice.
Call us with a computer problem during business hours and a technician answers — or calls you back — within 60 minutes. No exceptions.
Most issues are resolved securely over the internet, so you're not stuck waiting for a truck to show up.
You'll get answers you can actually use — no jargon, no runaround.
We evaluate every job up front and flag any risk before we touch a thing. Nothing starts without your OK.
Every project is scoped and delivered against a schedule and a number you agreed to.
Every invoice is itemized and correct — guaranteed.
If you're not satisfied with the work, we'll make it right.
A few words from clients we've worked with for years, not months.
"The support we have received from your team has been excellent so far. Any issues that have arisen have been addressed and resolved quickly and efficiently. The rest of our team here has expressed the same positive experiences when dealing with support calls. You have a great group of techs there — they are knowledgeable and professional, and always willing to help, which is refreshing."
"I wanted to pass along my thanks for the highly responsive and excellent service that Martin and Jon continue to provide. I had an issue recently where my computer essentially shut down, and Jon had me back up and running within 10 minutes. Not only are these guys technically capable, but they always bring a helpful, positive attitude as well. Their responsiveness and professionalism are greatly appreciated, and I wanted to make sure you knew how much I value their support."
"We've gone from a startup with paint still wet to an established R&D and manufacturing firm approaching $50MM in sales. PalmSol has been there since day one — I couldn't have kept our IT infrastructure ahead of our growth without them."
"We were growing fast enough to need multiple IT platforms but not large enough for in-house staff. It meant endless finger-pointing between specialty vendors — until we hired PalmSol."
"PalmSol built a database for us that's unmatched. After three months with two other vendors, PalmSol finished the project in under a month — and it let us market nationally."
"When I asked about a recent global cyberattack, I learned PalmSol had already secured our systems since Friday — before the news even broke. Real peace of mind."
Headquartered in Riviera Beach, our technicians are on the ground throughout Palm Beach County for hands-on work, with remote managed IT support available to businesses anywhere in these four states.
Statewide remote IT support:
Answers to what South Florida businesses usually ask before switching IT providers.
Ongoing monitoring, help desk support with a guaranteed 60-minute response during business hours, patch and vulnerability management, backup oversight, and a dedicated point of contact — all under one fixed monthly plan tailored to your business.
Yes. We regularly co-manage environments alongside internal IT teams, handling after-hours monitoring, security operations, or specialized projects your team doesn't have bandwidth for.
Yes. We align your IT controls, documentation, and monitoring to the framework that applies to your business, and keep that documentation audit-ready year-round.
We guarantee a response within 60 minutes of your call during business hours. Most problems are resolved remotely the same day.
We're based in Riviera Beach and provide hands-on support throughout Palm Beach County, with remote managed IT support available to businesses statewide in Florida, Texas, South Carolina, and Georgia.
Flat, predictable monthly pricing based on your environment — no surprise invoices. We scope every engagement up front and flag any risk before work begins.
Tell us what's going on and a technician will get back to you — guaranteed within 60 minutes during business hours.
